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  • Privacy & Cookies Policy

    1. Privacy

    1.1 This privacy policy relates only to information that we obtain from you. If you visit a Website operated by a third party through a link included on this Website, your information might be used differently by the operator of the linked Website.

    1.2 The information you provide to us when using this Website will be processed for the following reasons:-

    1.2.1 to process any request for advice or information supplied by us;

    1.2.2 to notify you of our bulletins, information packs, products and services, should you consent to this;

    1.2.3 to respond to any comments, suggestions or questions you may have about us or your experience of us or any complaints you may have;

    1.2.4 to customise this Website according to your interests;

    1.2.5 to comply with our statutory and regulatory obligations; and

    1.2.6 to monitor the use of EnAppSys web-services.

    1.3 The type of information we will collect about you includes:-

    1.3.1 your name and address;

    1.3.2 your phone number and e-mail address;

    1.3.3 your occupation;

    1.3.4 your payment details if you subscribe to one of our on-line services;

    1.3.5 information you complete in relation to our client surveys; and

    1.3.6 pages and resources used by you on this web service.

    1.4 We will never collect sensitive information about you without your explicit consent.

    1.5 Any information that we collect about you is stored electronically on our database. It may also be printed and stored in our filing system.

    1.6 We will keep your personal information confidential except to the extent that we are compelled to disclose it by law (for example where fraud or other crime is involved) or to comply with an instruction of a regulatory body of competent jurisdiction.

    1.7 We process personal data in accordance with the Data Protection Act 1998. In order to comply with the Act, we adhere to strict technical and organisational security procedures.

    1.8 Should you wish to obtain a copy of the personal data that we hold on you, please write to us at the address found on this Website click here. We will notify you of any payment you must make in order to obtain a copy of your data and as soon as we receive this payment and are satisfied as to your identity we will send you a copy of all the data that we hold about you within 40 days.

    1.9 If you believe that the information we hold about you is inaccurate or if you wish us to cease processing your data for any particular purpose or purposes, write to us at the address found in paragraph 1.2.

    1.10 We would like to contact you in the future for marketing purposes or to respond to your comments, suggestions or questions by post and e-mail and telephone but we need your consent before we can do this. If you would like us to contact you (including by e-mail or telephone) concerning our services and offers that may be of interest to you then please tick the appropriate box on our Website where you supply us with your details.

    1.11 You may refuse any marketing communication from us in the future at any time by e-mailing us at support@enappsys.com.

    1.12 If you have a complaint regarding any breach of this privacy policy, contact us at the address shown in paragraph 1.2. When we receive the complaint, we will review it and ensure that we are in compliance with our privacy policy and all applicable laws. We will contact you within 40 days of receiving your complaint to inform you of the results of your complaint.

    2. COOKIES

    2.1 When visiting our Webpages, we would like to use tracking technologies which automatically record and store information about you and your visit to our Website. This can include using a "cookie" which would be stored on your browser. We will not do this unless we have your permission. If you are happy to give this permission then please tick the box set out next to the "I Agree" button at the end of these terms. Please note that if you withhold your consent to use such technology certain functionality of this Website will be affected and you will be unable to access certain webpages on this site. For more information on cookies, please visit www.allaboutcookies.org.

    2.2 With most Internet browsers you can configure your browser so that it refuses new cookies, prompts you to accept cookies or disables cookies altogether. Exactly how this is done is dependent on the browser you use.

    2.3 We automatically collect and store only the following information about your visit:-

    2.3.1 the internet domain and IP address from where you access our Website;

    2.3.2 the type of browser software and operating system used to access our Website;

    2.3.3 the date and time you access our Website;

    2.3.4 the pages you enter, visit and exit our Website from;

    2.3.5 if you linked to our Website from another Website, the address of that Website;

    2.3.6 your user identity if you are logged in; and

    2.3.7 the version of the terms and conditions you have agreed to.

    2.4 We use the information we collect to help us identify click stream patterns, to improve our Website and to learn about the number of visitors to our Website and the types of technology our visitors use. We only use this information to ensure that our Webpages stay compatible with a selection of browsers and systems and thereby ensure that the pages appeal to a wide audience.